NTUC and PwC Singapore partner to help workers benefit from AI

• NTUC and PwC Singapore partner to help companies adopt AI while improving workers’ job prospects.

• Companies can tap funding support to implement AI solutions, redesign jobs and reskill workers for higher-value roles.

• The partnership will expand AI literacy and capabilities across industries through NTUC’s Queen Bee networks.

NTUC and PwC Singapore have on 12 October 2026 formed a new partnership that aims to help companies create better jobs and career prospects for workers while adopting AI to improve business outcomes.

Through the new partnership, PwC Singapore will contribute its business expertise, solutions and industry connections as NTUC’s latest Lead Multiplier for the NTUC AI-Ready SG initiative, helping workers and businesses adapt to an AI-driven economy.

Additionally, NTUC and PwC will also help companies to adopt practical AI solutions, redesign jobs and work processes, and equip workers with skills to take on higher-value work.

The agreement was signed by NTUC Assistant Secretary-General Caryn Lim and PwC Singapore’s Markets Leader Patrick Yeo. The ceremony was witnessed by NTUC Deputy Secretary-General Desmond Tan and PwC Singapore’s Executive Chairman Marcus Lam.

Mr Tan shared that as more PME jobs are transformed by AI, workers need the opportunities, support and training to adapt and grow concurrently.

“AI adoption must go hand in hand with job redesign, so that workers can take on higher-value work and gain better wages and work prospects,” he said.

He added that NTUC will continue to grow its ecosystem of partners through its AI-Ready SG initiative to help more companies and workers benefit from transformation.

Global workforce survey

Meanwhile, PwC also launched its Global Workforce Hopes and Fears Survey 2026 on the same day.

The survey found that Singapore workers are already benefiting from AI adoption, with 72 per cent reporting improved work quality and 63 per cent reporting greater creativity.

However, the report also noted that 53 per cent of those surveyed saw AI as a moderate or major threat to their job security. This was higher than the global average of 44 per cent.

Mr Lam said these findings show that Singapore’s future competitiveness will depend not just on how quickly organisations adopt AI, but also on how well they prepare people to work alongside the technology.

“Our research shows that Singapore workers are already seeing tangible benefits from AI, yet many remain uncertain about what it means for their future,” said Mr Lam.

He added that businesses, workers, institutions and the Government must work together to build confidence in AI, develop new skills and help people move into emerging jobs.

“That is why our partnership with NTUC is focused not just on accelerating AI adoption, but on helping companies and workers navigate transformation together,” said Mr Lam.

Practical AI solutions, co-funded by CTC Grant

According to PwC Singapore and NTUC, the partnership will allow companies to tap on practical AI solutions developed by PwC to improve business operations in areas such as procurement, inventory management, document processing and resource planning.

Eligible companies can also tap on NTUC’s Company Training Committee (CTC) Grant to co-fund up to 70 per cent of qualifying costs for projects that improve productivity, redesign jobs and enhance workers’ career prospects, wrote the release.

NTUC and PwC Singapore’s partnership will also help companies redesign jobs and reskill workers through the Job Redesign Reskilling-Career Conversion Programme (JRR-CCP), administered by NTUC’s e2i (Employment and Employability Institute).

Companies with approved CTC Grant projects can receive up to 90 per cent salary support for three months to help workers transition into redesigned roles.

Building AI capabilities across industries

NTUC and PwC Singapore will also leverage NTUC’s Queen Bee networks to raise AI literacy and help companies and workers build confidence in using the technology.

Through workshops, guided learning and practical examples, participants can better understand how AI can be applied at work.

On 22 September 2026, FairPrice Group, NTUC’s Queen Bee for the wholesale trade and retail sector, brought together 27 suppliers for an agentic AI workshop conducted by PwC Singapore.

Participants explored potential applications of agentic AI in business operations, as well as related risks, governance considerations, workforce transformation needs and available funding support.

More sessions will be conducted for companies and workers across NTUC’s Queen Bee networks.

Find out more about NTUC’s AI-Ready SG initiative.